Return & Refund Policy

Last Updated: [April 7, 2026]

At Top Tierre Flavors, we take pride in delivering high-quality, carefully crafted herbal blends. Due to the nature of our products, please review our policy below.

1. All Sales Are Final

For health, safety, and product integrity reasons, all sales are final.

We do not accept returns or exchanges on opened or used products.

2. Damaged or Incorrect Orders

If your order arrives:

• Damaged
• Defective
• Incorrect

Please contact us within 3 days of delivery at:
Email: [hello@toptierreflavors.com]

Include:

• Your order number
• Clear photos of the issue

If approved, we will:

• Send a replacement
• Or issue a refund/store credit (at our discretion)

3. Order Cancellations

Orders may only be canceled before they are processed or shipped.

Once an order has been shipped, it cannot be canceled.

4. Shipping Issues

Top Tierre Flavors is not responsible for:

• Delays caused by carriers
• Lost or stolen packages marked as delivered

If you experience an issue, we recommend contacting the shipping carrier directly.

5. Wholesale Orders

Wholesale orders are non-refundable and non-returnable, unless:

• The product arrives damaged
• There is a fulfillment error

All wholesale claims must be submitted within 3 days of delivery.

6. Contact Us

If you have any questions or concerns, please contact us at:
Email: [hello@toptierreflavors.com]

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Top Tierre Flavors products are tobacco-free and nicotine-free herbal blends intended for adult use.